Computer Troubleshooting and Problem Solving -
we can help with error messages, freezes, lock-ups,
startup issues, hardware or software conflicts,
changes in computer responses, or any other computer issues.
We are experienced dealing with printers, scanners, monitors, memory,
graphics cards, hard drives, CD-ROMs, CDRWs, DVDs, sound cards,
digital cameras, modems, power supplies, networks, wireless networks,
routers, firewalls, cable modems, USB, Firewire, CPUs, motherboards,
mice, and keyboards.
System Backups/Recovery -
we can take one time or periodic backups of your computer files.
We can restore files, directories, or the entire system
after any problem - including viruses, power outages,
hard disk crash, file corruption, operator error, or other reasons.
We can also support file migration if you get a new computer.
Upgrades, Installation, and Configuration (Hardware and Software) -
we install any hardware or software.
We install and configure operating systems,
applications, security patches, upgrades.
Design, installation, and configuration of networks, including wireless -
we will help you connect computers, share files,
printers, or high speed connections.
We diagnose and correct configuration problems.
We can upgrade expand, or install your network.
Performance and Tuneup Specialists -
we help you get the most performance possible from your computer.
We suggest periodic maintenance
(frequency depends on your needs and requirements).
We can also perform one time tuneups -
which removes clutter, and improves performance.
Virus Detection and Removal (and Prevention) -
we can identify and remove viruses or worms
infecting you computer or network.
We install and configure your antivirus
software to prevent future infections.
We then suggest a backup (see above),
in case of disaster.
Purchasing Support/Advice -
we can recommend, purchase, install, and
configure computer hardware or software to meet your needs.
Training -
we teach you how to get the most from your computer.
We can show you how to use applications, features, or peripherals
(printers, scanners, cameras, sound systems).
Custom Services -
if you need a service not described above, please let us know.
We will let you know how we can help,
or refer you to a more qualified source for those services we don't offer.
